Welcome to Hopscotch, a learning environment for children that respects their intellect, creativity, and privacy.
Hopscotch’s privacy and safety practices are certified COPPA-compliant by iKeepSafe.
Hopscotch collects information from you only as necessary for the functioning of the coding environment.
Because the security of your personal information is important to us, we employ physical, technical, and procedural security measures to safeguard all information collected by Hopscotch.
Your information is never sold to, rented by, or shared for advertising with third parties for any reason.
You have the right to review and delete the information Hopscotch has collected about you at any time.
1. Information Hopscotch collects
In the course of providing our Services, Hopscotch collects your personal information. Some of the information you give us, like your email address, and other we collect automatically as you use the Services, like your project data. We only collect your information in furtherance of our legitimate interest of providing you with our Services, and we do not ever sell or rent your information.
1a. Account information
In order for you to use the Services, you must create an account. This account safeguards the work you create on Hopscotch, allows you access your work from multiple devices, and allows multiple people to use Hopscotch on the same device. In order to protect your identity, Hopscotch generates a random username for you. You may also choose to create your own username, as long as it is not your full name, per our Terms of Service. We also assign a numerical identifier (UUID) to your account for the same purpose. To verify your account, an adult must enter a valid email address and password. You may use Hopscotch without verifying your account, but you will not be able to save your work.
1b. Project data
When you create a project on Hopscotch, we save your project data to your device and to our database. Project data includes, but is not limited to, the objects you add and the code you write for them. Your project data also includes your UUID and an identifier assigned to your project. If you are a Hopscotch subscriber, you may also upload photos or draw images and use them in your projects. The photos you upload and drawings you save are project data. All drawings and photos are moderated before they are published to ensure compliance with our Terms of Service. Your project can also be moderated if it includes certain words or phrases, or if it is flagged by members of the community. We save a project’s moderation history along with its project data. Lastly, if your project has been published, we collect information about who has played, downloaded, remixed and liked it.
1c. Automated information
In order to provide you with the best possible Services, we automatically collect information about how you use the Application. This information includes duration and frequency of usage, server log entries, and information about your device, including make, model, operating system, and language. To protect your identity, we create a device ID for you but we do not collect your device’s serial number, IMEI/MEID or ICCID. We also do not collect IP addresses. Automatically collected information is shared with and processed by our trusted third-party providers to help us provide you with our Services. We do not use or share any data, including automatically collected information, for commercial purposes, including targeted, tracking, behavioral or contextual advertising. Automatically collected information is aggregated and retained solely for analytical purposes to help us improve the quality of the application.
1d. Location data
Along with information about your device, we collect zip-code level data about your location. We do not collect IP address, GPS location, or more granular information about your location. We share your zip-code level location data with our trusted third-party processors to help us understand and improve the Application.
1e. Sales data
If you purchase a subscription to Hopscotch, we collect information about this purchase, including currency and amount spent. We do not collect payment or billing information, such as your credit card. All in-app payment processing is handled by Apple, per App Store and Hopscotch Terms of Services. If you purchase a classroom account on our website, your payment may be processed by Fastspring and you agree to their terms of service.
2. How Hopscotch Uses Information
We may also use your information to provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you.
We use the adult-provided email address to communicate with adult about the Services, send them marketing communications (where the adult has agreed to receive such messages), or let them know about new features or updates to our Terms of Service. We also use your information to respond to you when you contact us.
We use tools and servers from trusted third party analytics providers to analyze, develop and improve our services. We do not share any Personally Identifiable Information with our analytics providers. They are required to protect and secure all information that we send them. All our analytics practices have been certified COPPA compliant by iKeepSafe.
3. How Hopscotch Processes Your Information
3a. Service Providers
Hopscotch shares your information with our trusted third party databases who provide services to Hopscotch to support and improve the product and services. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We do not share your data with advertisers. We do not share your personally identifiable information with analytics providers.
3b. Publicly Available Information
When you publish a project to Hopscotch, some of your project data and your username are available to others who use Hopscotch. If you do not want your username and project data public, you may choose to not publish your projects.
3c. Affiliates and Acquirers of our Business or Assets
If Hopscotch becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.
3d. Legal Requirements
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from harm, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Hopscotch or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
4. How We Protect Your Information
We are concerned about safeguarding the confidentiality of your information. We provide physical, technical, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. We also use encryption to safeguard your information throughout your usage of the application, including but not limited to account creation and the login page. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
5. Managing Your Information
5a. Adjust email settings
5b. Updating account information
You may email Hopscotch at any time to change your account information, including email address, username, and password. Please email email@example.com to change your account information. We will respond within seven business days. If you need to change account information for a student, please email firstname.lastname@example.org.
5c. Deleting Information and Accounts
6. Retention of Your Information
We will retain your information for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information indefinitely unless you request that we delete it.
7. EU Members’ Rights
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
Access and Porting
You can access much of your information by logging into your account. If you require additional access, contact us at email@example.com.
Rectify, Restrict, Limit, Delete
You can also rectify, restrict, limit or delete much of your information by logging into your account. If you are unable to do this or wish to delete data other than project data, please contact us at firstname.lastname@example.org. Hopscotch will generally respond to your request within 7 business days.
Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
Where you have previously provided your consent, such as to permit us to send marketing email to the adult-provided email, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
9. Your Consent
10. Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us:
81 Prospect Street, Brooklyn, NY 11201
For COPPA-related inquiries, please contact COPPAPrivacy@ikeepsafe.org.